Q

We are currently using another system for booking, can we migrate all bookings and member information to your system?

A

Yes. You can provide the data of the current system in a predefined format, we can migrate your data for free during the promotion period.

Q

Our operation has some unique requirements that your system does not have, how could we get by with your system?

A

Our system may be flexible enough to accommodate your unique needs in some other ways. If it is not, we can customize the system to embed your requirements with a reasonable development cost.

Q

We have multiple locations and members are allowed to book facilities in all locations. Can we manage all location bookings under one account?

A

Yes. Booking and member management of all locations can be managed in one panel for operational efficiency.

Q

We are in the process of expanding the number of facilities in our sport center, can we add more facilities to the system when they are available for booking?

A

Yes you can add as many facilities as you want anytime.

Q

Does the Check-In Panel automatically deduct tokens or court fees from members’ accounts?

A

Yes and No. Yes is that membership tokens are automatically deducted from members’ accounts every time check-in is read. No is that our system currently does not handle auto money deduction from members’ accounts. Monetary deposits or withdrawals can be done manually.

Q

What equipment is needed for implementing the Check-In Panel?

A

Various types of member cards and card readers can be installed and configured to your computer. Both must be compatible with each other. Once installed, our web-based system can read data from the card readers and process accordingly. For further information, please contact us for information.

Q

Can members make booking online themselves?

A

Online booking functionality is coming soon. Announcement will be made when it is available to the public. 

Q

Our sport center provides various types of facilities which have unique booking criteria, can your system accommodate this situation?

A

Yes, our system can accommodate different types of facilities which have unique booking criteria and/or available time slots. Contact us to tell more about your requirements, solutions are surely available to meet your needs.

Q

How long does it take to get an account up and running?

A

Once account payment is cleared, your account can be up and running in as quick as half an hour.

If you have further questions, you can contact us here